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FAQ
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How can I track my order?Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
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Are there any current promotions or discounts?Check our website’s "Offers" or "Promotions" page for the latest deals and discounts.
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How do I place an order?To place an order, browse our products, select the items you want, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
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Can I modify or cancel my order?Orders can only be modified or canceled within 24 hours of placing them. Please contact us as soon as possible if you need to make changes.
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How do I create an account?Click on the "Sign Up" or "Create Account" Icon on our website. Fill in the required details and follow the instructions to complete your registration.
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I forgot my password. How can I reset it?Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
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How do I redeem a gift card?During checkout, enter your gift card code in the designated field and apply it to your order. The value of the gift card will be deducted from your total.
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How do I redeem my loyalty points?Loyalty points can be redeemed at checkout. The points you have earned will be applied as a discount on your order. You earn 1 point for every 1 GBP spent.
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What payment methods do you accept?We accept the following payment methods: Visa MasterCard American Express PayPal Google Pay Apple Pay China UnionPay JCB Diners Club Discover Electron Maestro
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How can I contact customer support?You can reach us via phone at +201024576618 or email us at homelaty@weblaty.com. Additionally, you can use the contact form on our website or our live support chat button for immediate assistance.
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Do you offer free delivery?Yes, we offer free delivery on all orders.
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